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Appointments
To Schedule an Appointment for ALL Suncoast Services:
Call the Appointment Line (813) 653-6100 M-F 8am-5pmor CLICK HERE to create the appointment online.
Canceling Appointment for ALL Suncoast Services:
If you cannot make your appoint please call to reschedule. That opens up that appointment for somebody else to use. The number to call to make and to cancel an appointment is: (813) 653-6100
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New Patient?
Please bring the following documents with you at the time of your appointment.
- Proof of identification (picture ID, driver’s license or passport)
- Contact Information (address, phone numbers, and email)
- Insurance Card / Proof of Insurance
- For Self-Pay Patients / Uninsured Patients - Proof of income for each working family member [current pay stubs (2 if paid bi-weekly, 4 if paid weekly) or letter from employer on company letterhead with contact information)
- Social Security card if you have one
- Any Prescriptions Currently Taking
- Immunization Card (for Pediatric appointments)
- Guardianship Forms
- CLICK HERE TO REGISTER ONLINE (you are not considered an established patient until you have seen the provider)
Suncoast provides services on a sliding fee scale based on schedule E (100%), D (75%), C (50%) B (25%) A ($15) standard fee according to family income and the number of family members in the household.
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Existing Patient?
Patient Portal (Log in for your personal online SCHC information)
Please bring the following documents with you at the time of your appointment.
- Proof of identification (picture ID, driver’s license or passport)
- Contact Information (address, phone numbers, and email)
- Insurance Card / Proof of Insurance
- For Self-Pay Patients / Uninsured Patients - Proof of income for each working family member [current pay stubs (2 if paid bi-weekly, 4 if paid weekly) or letter from employer on company letterhead with contact information)
- Social Security card if you have one
- Any Prescriptions Currently Taking
- Immunization Card (for Pediatric appointments)
- Guardianship Forms
Suncoast provides services on a sliding fee scale based on schedule E (100%), D (75%), C (50%) B (25%) A ($15) standard fee according to family income and number of family members in the household.
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MAKE A PAYMENT ONLINE NOW
CLICK HERE TO MAKE A PAYMENT ONLINE
Privacy Policy
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Security Policy
Your payment and personal information is always safe. Our SSL software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
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Suncoast Community Health Centers discounts services for patients with incomes at or below 175% of the Federal Poverty Line in accordance with the established sliding fee scale.
You may qualify for a sliding fee for your medical, dental, laboratory, and medication needs. This program is intended to provide health care for people who otherwise may not receive it. You are expected to pay the discounted rate or minimum fee for services. If you cannot pay at the time of service, please make arrangements for payments.
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How does it work?
- Qualify: You may qualify for a discount from our already discounted fees.
- Register: Schedule an appointment today with an experienced financial counselor who will register you with the pricing that fits your budget.
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What do you mean by income?
Income means your paycheck before deductions, pension, retirement, or social security income, cash child support, alimony, workers compensation payments, etc. from all sources in the household. All services are eligible for a sliding fee.
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What do you consider a family?
- Wife, Husband and Children
- Mother, Father, and Child
- Husband and Wife
- Mother and Child
- Father and Child
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If other family members live in the household, please provide documentation such as:
- Tax Returns
- Power of Attorney
- Guardianship
- Court Documentation
- Legal Documents stating financial responsibility
- Care Taker documentation- must state the patient's name and caretaker's name
The following items may be used as a proof of entire household income:- Gross wages (paystubs showing 1 month's worth of income, 4 paystubs if paid weekly or 2 if paid biweekly) of each spouse or household income and household size
- SSI/SSDI (Social Security Income/Social Security Disability Income) letter or bank statement showing amount being deposited on a monthly basis
- Pension/Annuities/Alimony
- Child Support (court order showing amount entitled to receive or notarized letter of paying parent)
- Unemployment – letter from unemployment facility or bank statement showing amount entitled to receive
- Worker's Compensation/Retirement/Cash Assistance
- Tax Return Form
- Suncoast Financial Support Statement/Self Declaration of Income form (provided at your appointment)
- Suncoast Employment Verification form if paid cash (provided at your appointment)
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We accept any of the following as proof of income:
- Gross wages (paystubs showing 1 month’s worth of income, 4 paystubs if paid weekly or 2 if paid biweekly) of each spouse or household income and household size
- SSI/SSDI (Social Security Income/Social Security Disability Income) letter or bank statement showing amount being deposited on a monthly basis
- Pension/Annuities/Alimony
- Child Support (court order showing amount entitled to receive or notarized letter of paying parent)
- Unemployment – letter from unemployment facility or bank statement showing amount entitled to receive
- Worker’s Compensation/Retirement/Cash Assistance
- Tax Return Form
- Suncoast Financial Support Statement/Self Declaration of Income form (provided at your appointment)
- Suncoast Employment Verification form if paid cash (provided at your appointment)
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Please be advised that sliding scales require a deposit amount at the time of each office visit during the check-in process. The amount of deposit is applied towards your share of the total charges for services rendered (including laboratory testing).
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Insurance
We proudly accept the following insurance plans:
*subject to change. Please call 813.653.6100 for an up-to-date list.
MEDICAL PLANS
Medicaid
Aetna Better Health
Humana Medicaid
Simply Healthcare
Sunshine
UHC Medicaid
Medicaid Specialty Plans
Clear Health Alliance
Sunshine- CMS (Title XIX or Title XXI)
Florida Community Care
FL Healthy Kids
Aetna Better Health Healthy Kids
Simply Healthcare Healthy Kids
Medicare **WE DO NOT ACCEPT UHC MEDICARE OR HUMANA MEDICARE PLANS**
Aetna Medicare Assure Plus PPO and HMO
Florida Blue Medicare Advantage - Select Advantage PPO, Classic Advantage HMO, Classic Plus Advantage HMO, BlueMedicare Value PPO
Florida Blue Medicare Supplement - Advantage 65
Molina Medicare
Sunshine Medicare (Allwell) **WELLCARE DUAL MEDICARE (Insured ID's begin with C only)**
United Healthcare Dual
Other Public
Migrant Education Services Medical
RCMA Medical
Private/Commercial Insurance** WE DO NOT ACCEPT ANY OSCAR INSURANCE**
Aetna Meritain
Aetna PPO, Choice POS, HMO, EPO **WE DO NOT ACCEPT AETNA TOUFAYAN BAKERIES**
Blue Cross & Blue Shield - PPO, Florida Blue, Blue Select Commercial, Blue Care HMO, Premera BCBS (Amazon PPO), Choice POS **WE DO NOT ACCEPT "MY BLUE"**
Cigna - Open Access, PPO, HMO and POS
GWH - Cigna-Medical Only **WE DO NOT ACCEPT CIGNA BAYCARE PLAN OR LOCAL PLUS PLANS **
Humana - PPO, HMO, POS, EPO, Open Access
Multi Plan-Aliera Care, First Health Network Axis
Point Comfort Underwriters-Unaccompanied Children's Program
Tricare East
UMR - UHC Choice Plus
UMR - Tampa Tank-Medical
UHC - Commercial, All Savers, Choice Plus, Choice Plus HMO, Golden Rule, Neighborhood Health
HCHCP
Medical PCP (Network C)
Exchange Plans
Florida Blue - Network Blue, Blue Options - Bronze, Silver, and Gold
Humana Market Exchange
Molina Healthcare Marketplace Medical
Sunshine Ambetter Medical
VA Services
Champ VA
Veterans Choice Program
SPECIALTY PLANS
Podiatry Plans
Aetna-Medicare & Commercial - All plans that Medical Accepts
BCBS-Florida Blue - All plans that Medical Accepts
Cigna - All Plans that Medical Accepts
HCHCP - Requires Prior Authorization
Medicaid & Medicaid Specialty Plans - see Medical list
Medicare
Sunshine Ambetter, Medicare-Allwell
Tricare East - Requires Prior Authorization
United Health Care Commercial
Vision Care
HCHCP
Medicaid
My I-CARE
Opticare Managed Vision
Superior Vision Services
Behavioral Health Plans
Aetna-Medicaid, Commercial & Medicare
Beacon-Humana Medicaid & Simply Healthcare Medicaid
Cenpatico -Sunshine Medicaid & CMS Title XIX, XXI
Cenpatico -Sunshine Ambetter
Cigna (Evernorth)
FL Healthy Kids-Aetna Better Health &Simply Health Kids
Medicaid
Medicare
Molina-Medicare & Molina Marketplace
Sunshine Medicare Allwell-Wellcare Dual
Tricare
UHC Medicaid & Commercial
DENTAL PLANS
Medicaid Dental Plans
Dentaquest
Liberty
MCNA
Full Medicaid
Medicaid Specialty Plan
Envolve (Title XXI only)
FL Healthy Kids
Liberty
MCNA
Medicare
**WE DO NOT ACCEPT ANY MEDICARE FOR DENTAL**
Other Public Dental Plan
Community Dental Health Plan
Head Start Early Head Start
RCMA
Private/Commercial Dental Plans
Aetna - Dental (Choice, PPO)
Delta Dental
Guardian
MetLife - Dental
Point Comfort Underwriters
Tricare only if they have either (United Concordia {active duty} or Delta Dental {Retiree}
United Concordia
HCHCP DENTAL
Dental (any network)
Exchange Plans DENTAL
**WE DO NOT ACCEPT EXCHANGE PLANS FOR DENTAL**
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SCHC
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Healow - How to set up your Patient Portal
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Payments
Suncoast Community Health Centers, a not-for-profit organization, provides high quality, affordable health care to southern and eastern Hillsborough County and OB in Lakeland, FL. We believe that each and every community member is entitled to quality health care. No patient will be turned away because of inability to pay.
Suncoast accepts the following forms of payment:- Cash
- Credit/Debit Cards
- Money Orders
- Medicare
- Medicaid
- Hillsborough County Health Care Plan (HCHCP)
- Healthy Kids
- Commercial/Private Insurance
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Military and Veterans
VETERANS PROUDLY SERVING VETERANS!
YOU HONORED YOUR OATH, AND SO DO WE.
Now Accepting:
- Tricare
- Delta Dental
- MetLife Dental
Call us to set up an appointment at any location 813-653-6100
If you’re a veteran waiting more than 30 days for an appointment at the VA or have to travel more than 40 miles from your home, you can receive the compassionate, personalized care you deserve from your local Suncoast Community Health Centers doctor.
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Need Coverage?
Our team of experts can determine if you qualify for health coverage. If you do, they can help you enroll. And if not, they can determine how much you will pay for your services. No one is ever turned away from Suncoast, regardless of their ability to pay. So what are you waiting for? Schedule an appointment today and start getting the best health care under the sun. Call (813) 653-6100 to schedule an appointment or learn more.